Searchmetrics reorganizes its business along regional lines and creates a new VP role for EMEA
San Mateo, February 22, 2016 – Searchmetrics, the world leader in search and content performance, is reorganizing its business with a regional focus and is creating a new position to oversee strategic and operational development in Europe, Middle East & Africa (EMEA). As the new VP EMEA, Patric Liebold will take responsibility for all strategic and operational issues in the entire EMEA region with a particular emphasis on the core markets of Germany, Britain and France. All sales/customer service management teams and Professional Services will report directly to Patric Liebold.
Patric, who has been with the company since 2013, was previously the Director of Sales & Customer Service DACH/BeNeLux looking after new and existing customers in Germany, Austria and Switzerland (the “DACH region”) and Belgium, the Netherlands and Luxembourg (BeNeLux). For all these markets he set up and developed a comprehensive service model to ensure customers’ needs were satisfied and they continued to receive a consistent high quality service into the long term.
“In his work, Patric has shown an outstanding understanding of our customer groups and developed an enhanced service model that has helped us further improve our customer support. With his comprehensive experience in customer management, he is an excellent choice for the new position,” commented Volker Smid, CEO of Searchmetrics.
Patric started his career with Yahoo! and Cisco, where, as the Google Enterprise Distributor, he worked in solution-oriented sales with a focus on sustainability and enhancing customer loyalty. Before joining Searchmetrics, Patric also held various positions at Salesforce.