Conductor
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Services & Support

Innovative customer support that helps you grow

Conductor is more than a platform – we're a partner committed to your digital marketing success. Get expert support, strategic guidance, and help with execution from our dedicated Customer Success team.

Overcome challenges with ease
Going through a site migration? Need a site audit? Our experts can manage the process, provide deliverables, and empower your in-house team to achieve digital marketing success.
Increase the power of your team
Need another set of hands? Call in the cavalry with dedicated strategists specializing in keyword research, content analysis, and more.
Grow with expert consulting and training
As markets quickly evolve, our team is on demand to provide strategic consulting, challenge and opportunity analysis, bespoke trainings, and more.
Our Methodology

One-of-a-kind solutions tailored to your unique goals

We’ve completely reimagined what digital marketing services and support can be, giving you the highest level of attention from our specialists to maximize business impact. What sets our services apart?

Organic Marketing assessment

Each engagement starts with our proprietary Organic Marketing assessment (OMA) to determine your marketing maturity, powered by analysis of thousands of customers and partners.

Custom success plan

Customized based on your unique business needs. Your success plan includes goals, monthly activities, support requests, and communications to help achieve your objectives.

Support from our Marketplace

Based on your plan, your strategist delivers strategic offerings from our services Marketplace to execute and advance to the next level. Plus, your strategist is there to teach and empower you to grow your in-house team.

Maximize your digital marketing success with an expert’s helping hand

Our talented strategists act as members of your team to help you identify opportunities to grow your organic search performance, execute, and report on your results.

Weekly strategy and working sessions
Custom solutions and reporting
Team training and education workshops
24 Hour weekday technical support
Team enablement services
Product training and advanced Implementations

The support & services team is always in touch with us and is committed to ensuring the success of the website.

Vincent Totino, Senior Manager, SEO/SEM, Solstice Sunglasses (opens in a new tab)

We approach digital marketing services and support differently, so you’re always covered

We create outcomes, not burn hours
Never worry about running out of billable hours. Deliverables from our Marketplace are included as a part of every Conductor engagement.
Transparency is our north star, impact is our mission
We only focus on the initiatives that matter to your team and can change course as your priorities shift.
A partner to your team and your partners
Bringing on an agency? Adding more headcount? We’re here to help you grow your marketing team in any way you need.
Measurement is in our DNA, and our technology
Conductor is built on a foundation of reporting across your digital footprint, paid and organic, so our SEO experts can spend more time enhancing your campaigns and site.
Autopilot isn't in our vocabulary
We don't believe in maintenance mode. We’re driven to take action on the customer success plan tailored to your goals.
We only have an A-Game
Our team’s passion is SEO and Content Marketing. We show up to work excited to share that passion with you and your team.

Meet some of our experts

Our talented strategists act as members of your team to help you identify opportunities to grow your organic search performance, execute, and report on your results.

Shiza Sajid
Senior Customer Success Manager
VP, Customer Success Programs & Operations
Manager, Customer Onboarding Team
Mary Palumbo
Director, Enterprise Customer Success
Secily Sejleskog
Manager, Customer Success

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